Carrier-Grade IVR & PBX
Built for Scale
High-availability Asterisk IVR, intelligent call routing, CRM integration and real-time operations monitoring — for ISPs, enterprises and large contact centers.
Everything Your Call
Infrastructure Needs
Built on Asterisk, hardened in production for 10+ years across ISPs, call centers and government helplines.
Carrier-Grade IVR & PBX
High availability, automatic failover and intelligent multi-level IVR — no hardware required.
Live Operations Dashboard
Real-time calls, queue depth, agent status and SLA KPIs on a single screen.
CRM & Complaint Sync
Auto screen-pop, complaint auto-registration and full call history in CRM.
Custom Asterisk AGI
PHP-based AGI scripts for advanced routing logic beyond standard PBX capabilities.
Field Workforce Tracking
GPS attendance, geo-fence check-in and live location for field engineers.
Reports & Analytics
CDR search, recording playback, agent scorecards and exportable reports.
Multi-Tenant Platform
Company-level data isolation with role-based access control for every team.
Scales With You
From 10 extensions to 10,000 — no infrastructure changes, zero downtime.
From Call to Resolution in 4 Steps
Every customer interaction captured, routed and resolved — automatically.
Customer Calls In
Inbound call hits your DID number. IVR answers instantly — 24/7, no missed calls.
IVR Identifies & Routes
Caller identified by phone or DTMF. Smart routing to the right agent or queue.
CRM Syncs in Real-Time
Agent screen-pops with full context. Complaint or ticket auto-created instantly.
Tracked & Reported
Every call recorded, scored and available in analytics dashboards immediately.
ISPs & Broadband
Complaint auto-log, customer ID verification and field dispatch tracking
Government Helplines
24/7 citizen helplines with multi-language IVR and complete audit trails
Secure Infrastructure
Enterprise-grade servers with encrypted call recording and storage
24×7 Monitoring
System health, uptime and critical alerts monitored around the clock
Ready to Modernize Your
Call Infrastructure?
Let our engineers design a secure IVR and PBX solution tailored to your business scale and workflows.