Everything You Need for
Modern Telephony
Six deeply integrated products — from cloud IVR and hosted PBX to workforce monitoring and real-time analytics. Built on a single platform, managed from a single dashboard.
Unified Platform
All products share a single dashboard, user base and configuration layer.
Real-Time Processing
Live call events, agent status and IVR decisions processed instantly.
CRM Integrated
Screen-pops, ticket linking and call history sync with your CRM.
Enterprise Security
Company-level data isolation with role-based access control.
Cloud IVR System
A fully programmable, multi-level IVR that handles inbound and outbound calls with dynamic routing logic, CRM lookups, and time-based scheduling — no Asterisk expertise required to operate.
Hosted PBX
Enterprise-grade PBX delivered entirely from the cloud. No on-premise hardware, no maintenance overhead.
- SIP extensions & ring groups
- Call forwarding & transfer
- Failover routing rules
- Call recording & storage
- DID number management
Call Center Suite
Built for high-volume inbound and outbound call operations with full agent management and live monitoring.
- Agent login / logout control
- Live call dashboard & wallboard
- Queue management & priorities
- Agent performance stats
- Supervisor barge & whisper
Custom Asterisk AGI
Advanced dialplan logic using PHP-based AGI scripts — for routing scenarios that standard PBX can't handle.
- Company-wise dynamic routing
- Real-time CRM database checks
- Business rule engine
- Custom caller identification
- API-driven call decisions
CRM Integration Layer
Bidirectional sync between your telephony system and CRM — customer context at the exact moment of contact.
- Automatic screen-pop on inbound
- Complaint & ticket linking
- Full call history timeline in CRM
- REST API & webhook support
- Custom field mapping
WhatsApp Business
Send transactional and promotional messages via WhatsApp API — integrated with your call and ticket workflows.
- Template message dispatch
- Inbound message webhook
- Ticket-linked notifications
- Bulk campaign support
- Delivery status tracking
Scheduler & Campaigns
Automated outbound campaigns with scheduling, retry logic and real-time status tracking.
- Bulk outbound call scheduling
- Retry rules on no-answer
- Time-window restrictions
- Campaign progress dashboard
- CDR export per campaign
Reports & Analytics
Complete operational visibility with filterable reports, live dashboards and exportable CDR data.
- CDR search & recording playback
- Agent-wise performance reports
- IVR flow analysis & drop-off
- Date/time/agent filters
- CSV & PDF export
Live Call Monitoring
Real-time visibility into every active call — agent status, queue depth and live SLA tracking on a single screen.
- Active calls with duration
- Agent availability heatmap
- Queue wait time alerts
- SLA breach notifications
- Supervisor action panel
Billing & Invoice Engine
Per-call billing, account top-ups and invoice generation — fully integrated with your telephony usage data.
- Prepaid & postpaid accounts
- Rate plan management
- Auto invoice generation
- Credit limit alerts
- Payment history ledger
Field Workforce Monitoring
GPS attendance, live location tracking and geo-fence enforcement for ISP field teams and remote staff.
- GPS punch-in with photo capture
- Office geo-fence enforcement
- Live location on admin map
- Mock location & root detection
- Daily attendance reports
Attendance & Payroll
Automated salary calculation based on attendance data — with leave management, deductions and monthly payroll generation.
- Working hours calculation
- Late fine & OT tracking
- Leave balance management
- Salary slip generation
- Advance & deduction ledger
Staff Mobile App
Android app for field staff — punch in/out, location sharing, complaint updates and real-time communication.
- Punch in/out with selfie
- Complaint assignment feed
- Task status updates
- Push notifications
- Offline-capable sync
Ready to See It in Action?
Get a live walkthrough of the full product suite — tailored to your business communication challenges.